Services

Virus Removal

Protecting your computer from virus attacks is crucial. Our skilled technicians use a variety of techniques and cleaning methods to safeguard your system. Should your computer fall victim to a virus or Malware, we'll swiftly assess the damage and work diligently to repair it.

Trust us to restore your device to its optimal state, ensuring a secure and hassle-free computing experience.

Don't let viruses slow you down. Experience reliable virus protection and expert computer recovery services with us.

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Recovery & Backup

Losing important data or dealing with corrupted files can be a nightmare. At iT-ology, we understand the value of your data and offer expert solutions to retrieve lost or corrupted information. Our skilled technicians will exhaust all available options to recover your valuable files and restore them to their original state.

Furthermore, we believe in prevention and provide valuable advice on implementing effective backup systems. Our team will guide you through selecting the right backup solutions that suit your specific needs, ensuring the safety and accessibility of your data in the event of future mishaps.

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System Failure Solutions

Computer startup failures and those alarming blue or black error screens are disruptive and stressful. At iT-ology we promptly identify the root cause and repair it to minimise downtime for both home and business users.

Our experienced technicians diagnose hardware and software faults accurately, address the underlying issue rather than simply treating the symptoms, and restore reliable, full performance with careful attention to detail and customer needs.

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Apple Support

At iT-ology, we're dedicated to providing comprehensive support for all your iMac and Apple MacBook needs. Whether you're facing software glitches or hardware problems, our skilled technicians are here to assist you.

You can trust us to handle your iMac or Apple MacBook with the utmost care and precision, ensuring that both software and hardware problems are resolved efficiently. Our goal is to provide you with a seamless computing experience, free from any frustrating obstacles.

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Wi‑Fi, Mesh & Starlink

Reliable, fast Wi‑Fi keeps your home or business productive. At iT-ology we diagnose and resolve wireless network issues quickly, install modern mesh Wi‑Fi systems for whole‑property coverage, and provide expert Starlink installation and setup. Providing practical advice tailored to your property and usage.

Services offered

  • Wi‑Fi problem solving: signal analysis, interference troubleshooting, router configuration, security hardening, speed optimisation and device compatibility checks.

  • Mesh system installation: site survey, equipment selection, placement and configuration of mesh nodes for seamless coverage, network naming and band steering, guest networks and parental controls.

  • Starlink installation & consultation: suitability assessment for your location, dish mounting options, alignment and cabling (via our installation partner) - TrueView.

  • integration with local networks, and performance tuning.

  • Ongoing support: firmware updates, coverage re‑optimisation, network expansion and proactive maintenance.

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Upgrading Performance

At iT-ology, we specialise in boosting the performance of both PCs and Macs through a range of upgrades. From solid-state hard drives (SSDs) to Memory, GPU and CPU upgrades, we have the knowledge and expertise to take your computer to the next level.

When it comes to SSD upgrades, we offer a seamless cloning process for your existing mechanical hard drive, ensuring no data or settings are lost and eliminating the need for Windows reinstallation. By upgrading to an SSD, you'll experience up to 10 times faster speeds and enjoy a safer and more secure way to store your valuable data.

Our team of skilled technicians will assess your specific needs and guide you through the upgrade process, recommending the best solutions to suit your requirements and budget. We'll handle the entire upgrade with precision and care, ensuring optimal compatibility and performance.

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Advanced Data Recovery

If your device needs advanced recovery techniques, such as work in a clean room environment or the use of donor parts, we have the facilities to handle those situations as well.

In partnership with our specialist recovery partner - Lazarus. Their advanced lab can recover data from badly damaged devices—family photos, important business files, or forensic work with full chain of custody for legal cases.

We are currently the only company in West Cornwall to have access to such advanced recovery techniques.

Recovery is possible from any device including tablets, phones, hard drives, SD Cards and USB flash drives.

Windows 11 Upgrades

Moving to the latest Windows operating system is not always straightforward. You may feel uncomfortable with the process or encounter a problem which can be terminal to your existing Windows installation.

Our skilled technicians will carefully assess your system's compatibility and guide you through the upgrade process step by step. Whether you're currently using Windows 7, 8, or 10, we'll ensure a hassle-free upgrade to the latest Windows 11, tailored to your specific needs.

We have successfully transitioned hundreds of businesses and home users to the latest operating systems for decades.

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